EV Switch FAQ’s

What is a 7kW charger, and how does it differ from other chargers?

A 7kW AC charger is a home charging unit that provides a medium charging speed, typically adding around 32-50 kms of range per hour, depending on your EV. It is faster than a standard 3kW charger but slower than rapid DC chargers found in public charging stations.

How long will it take to fully charge my electric vehicle with a 7kW charger?

The charging time depends on the battery size of your vehicle. For example, if you have a 60kWh (kilowatt-hour) battery and you're using a 7kW (kilowatt) charger, you can calculate the charging time as follows:

Charging Time Formula:

Charging Time (hours) = Battery Capacity (kWh) divided by Charger Power (kW)

Charging Time Calcuation: 60kWh divided by 7kW = 8.57 hours

So, it would take approximately 8.6 hours to fully charge a 60kWh battery using a 7kW charger.

The actual time can vary based on the car's efficiency and state of charge.

Do I need a professional to install a 7kW charger at home?

Yes, a 7kW charger requires professional installation by a certified electrician. 

Do I need to upgrade the wiring at my home

You will need to run a 32-amp single-phase dedicated circuit with an isolation switch.
What is the SN (Serial Number) and where can I find it?

The SN is located on a sticker on the side of the unit and on the back of the owner’s manual. This is required during the initial setup.

Where can I find my 4-digit PIN code?

The pin code is located on the last page of the owner’s manual.

My charger isn’t working after installation.

Follow the setup instructions in the owner’s manual which can be downloaded here: Installation – EV Switch (evswitchstore.com.au) and download the EVCHARGO App which can be downloaded here: Charger App – EV Switch (evswitchstore.com.au). 

I’ve set my vehicle to scheduled charging, but it won’t charge.

You will need to follow the instructions in the owner’s manual and set the charger to scheduled charging as well as the vehicle.

Can I adjust the charging rate to 4 or 5 kW to maximise solar use and minimise grid dependency?
You can adjust the charge rate using the EVchargo App, as outlined in the user manual.

For more details, or to download the app manual and access the App Store link, please visit: https://www.evswitchstore.com.au/pages/charger-app 
Is the EV Switch charger capable of determining solar input for charging purposes?
The determination of solar input is typically managed by the solar product manufacturer, not the EV Switch charger itself. The charger relies on the solar system's configuration to understand and utilise the solar energy provided. The solar system must be correctly set up and integrated with the charger to ensure optimal use of solar power during the charging process.
How can the EV Switch chargers be integrated with solar panel output?
The EV Switch charger requires AC (Alternating Current) input, while solar panels generate DC (Direct Current) power. To integrate solar energy with the EV Switch charger, the DC electricity from the solar panels must first be converted to AC using an inverter. 

If you don't have an energy storage system, the solar panels can directly supply power to your home or business during the day. Any excess power generated can be sent back to the grid, potentially earning you credits or payments, depending on local regulations. At night or during cloudy periods, when the solar panels aren't producing power, your EV charger and other appliances would draw power from the grid.

Integrating solar energy with the EV Switch charger involves converting the DC output of solar panels to AC through an inverter, allowing the charger to use solar energy efficiently without necessarily needing an energy storage system.
How long is the charging cable length
The chargers come with a 7m tethered CCS2 cable.